Thinking about Business Broadband for your office? Can’t work out whether you should get a standard ‘home’ package or a business broadband package? Here’s some important differences that will help you decide.
The Benefits of Business Broadband
A business broadband connection is the lifeblood of today’s business communications. Businesses need to be online – to connect with customers, manage enquiries, support clients and deliver essential services. Employees expect their workplace internet to be fast, reliable and “always on”.
Making this happen requires a broadband package that give you a little bit more than the one you have at home. Business broadband packages offer companies vital features, making business broadband ideal for offices and small businesses. Here are some of the main reasons why your business will benefit from a dedicated Business Broadband Solution.
- Higher Speeds
Fast, reliable broadband is key to making sure your business stays on top. With a business broadband connection, you can generally guarantee that the speed of your connection will be considerably faster than the speeds available from residential use.
An important factor here is the better upload speeds, your business broadband can give you. These make it easier to post content to the web, manage critical cloud accounts, make video calls and VoIP etc. Today’s fibre packages can give you speeds up to 76Mb. But some providers are now able to offer speeds up to 1Gb. To find out more about getting the fastest speeds for your business, click HERE.
As a business customer, you get priority over residential users. This means your broadband speeds speeds will be prioritised over the normal home users. This means that contention ratio (the number of properties sharing a broadband line) in your area isn't as much of an issue.
With business broadband, leased lines are also available. These are dedicated lines that deliver broadband to your premises and nowhere else.
- Service Level Agreements
Not only will your connection will also be faster and more reliable and get less downtime with a business package, the Service level Agreements you can get mean that your whole experience will be better.
Better service is promised in writing in a way that only business customers can enjoy. Your Service Level Agreement guarantees that your broadband provider will deliver a certain standard of service. For any small business this is very important. Agreements cover all areas of the service, including guaranteed speeds above a particular level, less outage or downtime and faults fixed within a set time.
If the agreement isn't adhered to, you can often be entitled to compensation. If your business relies on a good internet connection, such as digital or tech services, or anything where you need to be reached 24 hours a day, a reliable service is vital.
- High Level Security
All broadband packages come with some level of internet security, but when it comes to your business, cybersecurity becomes all the more vital.
With a business broadband connection, your providers know that you need better security and so are able to provide a more comprehensive service.
The security software they can provide will be more business-focused. And they will also be able to offer extra measures such as data backup or the use of a virtual private network (VPN).
- Better Phone Lines
Home broadband comes with a fairly standard phone line. Even though you can add a few extras, such as inclusive anytime calls or voicemail, it is set up for domestic use, not business.
A business broadband package gives much more functionality. With a business broadband connection, you can have a much more complex phone system including: extra lines, non-geographic business numbers and even VoIP.
- Web Services
If you have more networking needs than just broadband, you can often add those to your business agreement. Some business broadband providers also offer web hosting, servers, domain names, cloud storage and multiple email addresses.
These don’t come with a residential package, and you certainly won’t get the cloud storage capacity required to handle your business data.
- Static IP
A static IP is vital if you want to access your computer remotely. It will also be needed if you need to run a website, host any kind of server, or get emails directly.
Static IPs are only available from a business broadband connection.
- Customer support
One of the biggest difference between business and residential broadband that most users notice is the increase in customer support.
With business broadband, you are the priority, so you get better tech support and faster response time when there's a problem. This is vital for all businesses who need to reduce any downtime.
Many providers make guarantees that faults will be fixed within 24 hours. On some higher-tier packages it may even be a few hours.
More Options With Diamond Solutions UK
No matter what your business does, or which sector you operate in, broadband is now a essential.
At DSUK we offer a wide of fast, reliable broadband services, to give you the bandwidth, flexibility, resilience and cost-efficiency your business needs. Talk to us today to get the best choice of business broadband for you.